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February 2021

Watco receives Feefo Gold Trusted Service Award 2021

8th February 2021, Watco UK Ltd has won the Feefo Gold Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this award is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo gives Gold Trusted Service awards to businesses that have collected at least 50 reviews between January 1st 2020 and December 31st 2020, with a Feefo service rating of 4.5 and above.

Lisa O’Neill, Watco’s Marketing Director commented: “We’re thrilled to receive the Gold Trusted Service Award. This year, we received 306 service reviews and an average rating of 4.6. Even better, 240 of those reviews scored 5 stars. I’d like to say thank you to everyone who took the time leave us a review and score. Our customers’ feedback – whether it’s positive or negative – keeps us focused on providing great products, advice and service. That’s what keeps our customers happy and has helped us win this award.

Congratulating Watco on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that go way beyond the norm in customer experience and generate great feedback from happy customers.  “This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.

About Feefo: Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, to increase consumer confidence and enable businesses to make smarter business decisions. Please visit: www.feefo.com

About Watco: Watco is the UK’s leading manufacturer and direct supplier of industrial strength paint, repair, and maintenance materials. A Watco product guarantees long-lasting, high-quality results, every time backed-up by 100% satisfaction guaranteed. Just as you would expect from a company with over 90 years of industry expertise behind it. To find out more about Watco, please visit www.watco.co.uk.

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