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1st August 2025

New “My Quotes” functionality enhances customer experience and flexibility on the Watco website.

In an update aimed at improving customer convenience and streamlining the buying process, a new "My Quotes" feature has been launched, replacing the traditional “Request a Quote” button across the website.

The newly introduced functionality allows customers to create and manage multiple quote requests simultaneously, offering a more flexible and personalised shopping experience. Instead of requesting quotes one at a time, users can now add multiple products to a quote, build detailed quote lists, and compare options.

A key element of the update is the introduction of a “Convert to Quote” option within the shopping basket. This feature allows customers to consult with the sales team and get a tailored quote, if they need further advice before placing an order.

For customers ready to move forward, the process is just as seamless. Products can be transferred from a saved quote directly into the shopping basket, allowing users to go ahead and place an order immediately.

"We designed the 'My Quotes' feature with our customers in mind. It's all about giving them more control, flexibility, and speed in their purchasing journey. We’re excited to see how this new tool will simplify the process and make their experience even better."

Richard Cross, Watco Website Manager

This feature is now live and is expected to benefit customers by simplifying complex orders, reducing back-and-forth communication, and ultimately speeding up the purchasing process.

Customers are encouraged to explore the new features and reach out to a Watco Technical Advisor by phone or via email for any assistance in navigating the updated tools.

Try it now: My Quotes

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