At Watco, we pride ourselves on training our Expert Advisors to the highest standard, this enables us to put excellent support, advice, and customer service at the forefront of our customer experience. With easy access to our in-house chemist, our specialists can provide you with the best advice from start to finish, even for the toughest of projects.
Our specialist thrive knowing each day is different. Each bringing new challenges, new experiences and innovative solutions. Learn more about our specialists behind the phone below.
Mat began his career with Watco in 2000 and has gone full circle. 1 marriage, 3 kids, 2 dogs and 2 guinea pigs later, he re-joined our team back in 2019. Having spent 20 years in the industry supporting and advising customers, he has built up a wealth of knowledge and expertise which enables him to tackle just about any flooring problem.
With 15 years’ experience Chris has expertise across all sides of the Watco family, from being a Marketing Manager to his current role as Business Development Manager. 3 years on the road visiting sites has given Chris an insight into ‘real life’ challenging environments, leading to continual improvements in product performance, application, and customer requirements.
With over a decade of experience within the industry, Scott has built up a reputation for excellent product knowledge and customer service. Having used Watco products to paint many floors and advising customers on unique and specialist projects, Scott’s hands on knowledge contributes to understanding and meeting our customer’s needs and expectations.
Loud, bubbly, and energetic are 3 words to describe Lucy. Backed with expertise in the building industry, Lucy loves engaging with our customers, and offering them expert technical advice specific to their maintenance problems.
For the third year in a row, Watco UK has been awarded a Trusted Service Award from Feefo. An independent seal of excellence that recognises businesses that deliver exceptional experiences, as rated by our customers.
We value our customer feedback, not only using it to continually make improvements to our service but to research, develop and improve new and existing product ranges giving you solutions that will make your life easier.