Our Service Pledge
All of our products are manufactured in the UK so we are able to despatch quickly within mainland UK.
If you place your order by 2pm (Monday to Thursday & 1pm on Fridays) you will be able to select a next working day delivery service on all stocked items. Alternatively, we offer a 2-3 day standard delivery.
If there is an issue with the availability of the items you have ordered we will advise you at the time of order.
Click here for delivery charges.
Instant Quotes & Credit
Do you have a specific renovation issue in relation to your premises? Do you want to order a large number of products or need them customised?
We can offer you a personalised quotation immediately to meet your specific requirements. Please call our Customer Service team on 01483 418 418 to discuss.
Setting up an account with us is simple. We can offer you a £1,000 instant credit facility (subject to credit terms), all we need from you is confirmation of your company name, address and telephone number. Call us on 01483 418 418 for details or choose the option when you progress to pay online.
We offer you the ability to test and handle our products before you decide to purchase them. If you are unsure about colours we will send you a dry sample so that you can see the finish etc.
If you are concerned about the application of a product we can send you a liquid sample enabling you to apply to a test area. Visit the relevant product page to order your sample or call us on 01483 418 418.
If you are unsure about any aspect of our products please contact one of our advisors on 01483 418 418 between the hours of 8.00am - 5.30pm Monday to Friday.
They are all experienced in using Watco products and will be able to help you find the right solution for your maintenance problem.
Customer service is of the utmost importance to us. We aim to get your order right and delivered to you quickly, every time.
If you are dissatisfied with any aspect of our service or the product you have purchased, contact us within 30 days to discuss the issue.